When a business continuity plan has already been made, implementation is next. Even if there is a plan but employees involved are not aware of it, the plan is useless. For that, time and money must be expended in order for the employers to have proper business continuity training.
This training includes informing the employees of their role in preventing damage before disaster hits the business. It also includes the actual steps they have to take regularly to assure continuity of their work. Most importantly, the employees must be trained to take steps that will keep the database, information and other important items safe. This may include training several IT internal specialists to create a back-up system that is regularly updated and probably located off-site.
Business continuity training should include enrolling managers and key employees to business continuity training courses. The training courses can be expensive, about hundreds of dollars per personnel. However, many managers are not pessimistic about the results. They believe that the money and time they gave up for sending their employees to business continuity plan training programs equates to value. The value would mean the assurance that the business will go on despite an unexpected disaster. Business continuity training creates independence and awareness in employees. This means that trained employees will be guided according to their own will to act for the business survival. They now do not have to find their heads and ask consultation on what they should do.
Business continuity training module will detail the standards applicable to business continuity. These standards are requirements that should be followed to ensure continuity. This will include definition of terms, assignment of responsibilities, roles of the training department and the presence of internal audits. Information Technology also forms a major part in this business continuity training.
Within the course outline is the determination of objectives. Objectives as differentiated to standards can be short term since they have the instance to change depending on personnel’s growth. The objectives should be realistic and specific, focusing on how the business should retain the number of employees, as well as customer and business partners’ trust.
Not all managers need to be sent to the business continuity planning training programs. Those with the appropriate skills and good performance reviews are the usual candidates for the training program. In many instances, one key employee per department can be sent to the business continuity training. Staffs and all other employees are briefed on what the business continuity plan contains so they would be aware of their own roles.
Following the business continuity training, the company must conduct exercises to practice preparedness and competence. Again, it may take time and money, but a plan without the appropriate actions is useless. During the exercises, the business aims to test out the plan and hope to see their anticipated results. With the exercise, the business can improve the plan or even alter the objectives to make them more realistic and achievable.